Production-ready GenAI for Singapore & APAC Enterprises.
Tembusu Digital Group (TDG) deploys production-grade GenAI for enterprises across Singapore and APAC. We build data platforms and automated workflows that drive measurable ROI, especially in data-sensitive environments.
Our solutions are developed by our expert engineering hubs in Singapore and Indonesia.
TDG serves as your local partner for enterprise AI transformation. We provide solutions tailored to the unique needs of your business:
AI advisory. Skip the 12-week consulting decks. We turn high-level AI goals into actionable, ready-to-build use cases roadmap in just one week.
Custom-built AI and workflows. We don't build "cookie-cutter" software. We design solutions specifically for your business logic.
Adoption & governance support. We don't just "hand over". We stay on the ground to manage user adoption and ensure your data stays handled the right way.
How we deliver
World-class execution, managed locally. We bridge the gap between business goals and technical reality.
End-to-end technical delivery.We don't just consult; we build. From initial system architecture to full-scale implementation, our dedicated teams own the entire technical stack.
Seamless data integration. AI is only as good as your data. We build the high-performance platforms needed to unify your internal data and make it "AI-ready."
Continuous evolution.The AI landscape moves fast. We provide ongoing maintenance to ensure your tools stay secure, fast, and ahead of the competition.
Enterprise Challenges
Problems we solve: AI doesn't have to be costly
Singapore enterprise face unique challenges when adopting AI. Most of GenAI initiatives fail to move beyond proof-of-concept because they lack the foundation, governance, and operational integration required for production deployment
"Stuck in pilot"
Promising AI experiments that never reach production due to data fragmentation, security concerns, or lack of enterprise integration. Business value remains unrealised, while costs accumulate.
"Messy data"
Critical business information scattered across disconnected systems—ERPs, CRMs, legacy databases, and document repositories. AI cannot deliver value without unified, accessible data foundations.
"Costly admin processes"
Knowledge workers spending 60-70% of time on repetitive tasks: document processing, data entry, approval routing, and status checking. This overhead limits strategic work and increases operational costs.
"Compliance and audit risk"
Regulatory requirements for data handling, decision transparency, and audit trails create barriers to AI adoption. Fear of non-compliance preventsorganisations from leveraging AI capabilities.
"Shadow AI posting confidentiality risk"
Employees using public AI tools without oversight, creating data exposure risks and governance gaps. Organisations lack visibility into how sensitive information is being shared with external AI services.
TDG focuses on turning AI into operational capability with measurable outcomes. We design systems that integrate with existing infrastructure, meet regulatory requirements, and deliver documented business value from day one.
Industry Solutions
Solutions built for your industry.
Every industry faces distinct operational challenges that require tailored AI approaches. Our solutions are designed around real-world workflows, regulatory requirements, and measurable business outcomes specific to your sector.
Hospitality
Common challenges:
Managing guest requests across many channels
Manual booking and inquiry processing
Disconnected property management systems
Uncoordinated staff scheduling
Case study:
We helped a leading Southeast Asian hotel operator to define their AI roadmap, including intelligent guest service assistants to handle inquiries 24/7, automated document processing for bookings and contracts, unified data platforms connecting PMS and CRM systems, and smart workflow routing for service requests.
Business outcomes:
70% reduction in response time, improved guest satisfaction scores, lower operational costs, and better staff utilisation.
SME manufacturing
Common challenges:
Production documentation and tracking
Quality control and inspection processes
Supplier and inventory management
Maintenance scheduling and reporting
Case study:
We helped one of Asia's largest toy manufacturer launch multiple use cases, including smart production documentation systems, automated quality inspection analysis, intelligent inventory forecasting and supplier coordination, and predictive maintenance scheduling with anomaly detection.
Business outcomes:
Reduced production downtime, improved quality consistency, optimised inventory levels, and better supply chain visibility.
Financial services
Common challenges:
Complex reporting from multiple systems
Manual document review and verification
Customer onboarding inefficiencies
Risk assessment and fraud detection
Case study:
We have helped a financial services firm to streamline reporting processes, including intelligent document analysis for KYC and AML processes, automated compliance monitoring with audit trails, AI-powered risk scoring and anomaly detection, and streamlined customer onboarding workflows.
Manual spec extraction from hundreds of technical documents
Procurement delays due to human error and slow turnaround in material quantities
Case study:
We partnered with a major regional construction player to automate their high-volume procurement workflow. Our solution uses GenAI to scan complex building material documents and blueprints, instantly auto-generating precise procurement lists and material requirements.
Business outcomes:
Faster material estimation and procurement planning, with lower error rate and real-time visibility into project-wide supply chain needs.
Platform
Enterprise AI platform products.
TDG offers a modular enterprise AI platform tailored to your company. Each product is production-tested, enterprise-grade, and designed to integrate seamlessly with your existing systems while maintaining security and compliance standards.
GenAI assistant
Conversational AI that retrieves accurate information from your enterprise knowledge base, enabling employees to access company data, policies, and documentation through natural language queries.
MCP agents & orchestration
Multi-agent systems that coordinate complex workflows, execute actions across multiple systems, and handle end-to-end business processes with human oversight at critical decision points.
SmartDoc (document intelligence)
Automated document processing for contracts, invoices, forms, and reports. Extracts structured data, validates information, and routes documents through approval workflows.
Enterprise data lakehouse & analytics
Unified data platform that consolidates information from multiple sources, enabling AI applications and providing real-time analytics with role-based access control.
Smart intake & workflow engine
Intelligent request management system that captures, categorises, and routes work items. Automates approval chains and tracks status across departments and systems.
WhatsApp Business (WABA) bots
Conversational AI on WhatsApp for customer service, appointment booking, order status, and inquiry management. Integrates with back-office systems for real-time information.
API & integration framework
Enterprise integration layer connecting AI systems with ERPs, CRMs, legacy applications, and third-party services. Ensures secure, reliable data flow across your technology ecosystem.
Services
Comprehensive AI implementation services.
TDG leads commercial engagement and customer success in Singapore, ensuring your AI initiatives deliver measurable business value. Our dedicated engineering teams provide expert execution, bringing proven technical capabilities to every implementation.
Our service model combines local strategic guidance with world-class technical delivery, reducing risk and accelerating time-to-value for enterprise AI deployments.
01
Advisory & roadmap
02
Solution design
03
Implementation & integration
04
Data, cloud & AI enablement
05
Security, governance & compliance
06
Change management & adoption
07
Ongoing support & managed service
Trust & Security
Governance, security & trust.
Enterprise AI requires robust security controls, clear governance frameworks, and transparent compliance practices. Our platforms are designed from the ground up to meet the stringent requirements of regulated industries operating in Singapore.
Enterprise-grade security & compliance.
PDPA-aligned data handling. All data processing follows Singapore Personal Data Protection Act requirements with documented consent management and data minimisation principles.
Enterprise security architecture: End-to-end encryption, secure API communication, network isolation, and comprehensive access logging.
Role-based access control: Granular permissions ensuring users only access information appropriate to their role and responsibilities.
Audit-ready AI outputs: Complete traceability of AI decisions with source attribution, confidence scores, and decision reasoning.
Human-in-the-Loop decisioning: Critical business decisions require human review and approval, with AI providing recommendations rather than autonomous actions.
Responsible AI framework: Regular bias testing, model performance monitoring, and fairness assessments to ensure ethical AI deployment.
Our governance framework provides the visibility and control that CIOs, CTOs, and compliance leaders require to confidently deploy AI in regulated environments.
Proven Results
Measured business outcomes, not pilots.
We deliver quantifiable business improvements through production-grade AI systems. Every implementation is measured against specific KPIs established during the design phase, ensuring accountability and demonstrable ROI.
60-80%
Reduced admin task-time
Knowledge workers redirected from repetitive tasks to strategic work through intelligent automation of document processing, data entry, and workflow routing.
3-5x
Faster service resolution
Dramatic improvement in response times for customer inquiries, internal requests, and decision cycles through AI-powered triage and intelligent routing.
95%+
Improved compliance visibility
Near-complete audit trail coverage with automated compliance monitoring, risk flagging, and exception reporting across business processes.
10-15x
Improved data utilisation
Previously inaccessible enterprise data now actively used for decision-making through unified data platforms and AI-powered analytics.
These outcomes are achieved through systematic implementation of production-ready AI systems integrated with existing enterprise infrastructure. We focus on sustainable improvements that compound over time, rather than one-time efficiency gains that require ongoing manual intervention.
About Us
About Tembusu Digital Group
Our mission
TDG exists to make enterprise AI accessible and practical for Singapore and APAC enterprises. We bridge the gap between AI potential and operational reality by combining local market expertise with proven technical delivery capabilities.
Why TDG was created
Singapore and APAC enterprises need AI partners who understand local business dynamics, regulatory requirements, and cultural context. TDG was established to provide this local presence, built upon the extensive engineering capabilities of our expert teams.
This approach allows us to offer enterprise-grade AI solutions with the responsiveness and market knowledge of a local partner, backed by the technical depth of our proven delivery organisation.
Start Your GenAI Journey
Connect with our team to explore how production-ready GenAI can transform your operations. We offer flexible engagement options tailored to your timeline and priorities.
Discovery Call
Schedule a 45-minute consultation to discuss your operational challenges, existing systems, and potential quick wins for GenAI automation.
For the most productive conversation, consider your priority business outcomes, current technology landscape, compliance requirements, and implementation timeline. We will guide you through solution options and next steps.